Unified messaging (or UM) is a business term for the integration of different electronic messaging and communications media (e-mail, SMS, fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices.
We have tied up with NEC which offers a wealth of unified messaging and voice mail options that help staff be more productive no matter where they happen to be working. NEC's Unified Messaging and Voice Mail solutions speed communication for corporate enterprises as well as for organizations operating in healthcare, hospitality, education, finance and government.
Key benefits derived from NEC’s Unified Messaging and Voice Mail solutions:
- Quick call routing – Because our solutions integrate closely with system platforms, calls arrive at their destination more quickly than they do in traditional voice-mail systems
- Quick access to voice mail – Employees connect directly to voice mail without encountering main voice-mail greeting.
- More message flexibility – Employees can capture messages live, archive them for future access and forward them to another mailbox
- Unified messaging features – Users can access and manage their messages on a variety of devices – regardless of the type or origin of the messages received